Adopting a listening posture what neuroscience tells us.Distinguish key behaviours to adopt as a sender or receiver.Explain why and how communication is effective.Self-assessment of active listening skills.Identify the different contexts of application and the impact of listening.Facilitating the collaboration of stakeholders in the search for solutions.Improve the effectiveness and impact of your interpersonal communications.Identify the obstacles and pitfalls that affect the quality of your communication.Develop your ability to listen and reformulate with empathy.Assess your ability to practice key listening skills (through a preparatory questionnaire).This training aims to help you develop your listening skills in order to improve the quality of your communications and interpersonal relationships. Make sure you have the necessary equipment to be able to hear and communicate with the trainer! The material will be sent to you as a link or PDF file to your email address. We make sure to provide a facilitating and respectful environment so that everyone feels comfortable with the exercises.ĭo you want to develop your listening skills in order to establish stronger links with your staff and colleagues? Do you want to increase your influence with your teams?įor online training, meeting invitations will be sent to you 48 hours in advance and will contain the web links to access the training. To make the exercises more "realistic", professional actor James Murray will personalise different styles of interlocutors. Various exercises (simulation scenarios) inspired by the world of work and tinged with emotions likely to be experienced are proposed to you. This is why we offer a special formula where the emphasis is on practice. Listening is not an innate skill, it is acquired through practice (trial and error). Listening authentically and empathetically to staff is the foundation on which to build a strong and distinctive employee experience. One of the most important qualities of great leaders and executives who inspire and engage their people is listening. Because active listening allows you to establish a relationship of trust and to open a real dialogue with the person you are talking to. Good managers know: to influence others, you must first keep quiet. In an era where hybrid working is emerging as a new way of working, where collaboration, staff engagement and creative team contribution are key, managers need to sharpen their communication skills and develop their listening skills.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |